Available Vacancies
Logistics Customer Service Representative
Job Requirements
- Provide excellent customer service
- Provide sales support, pricing, rate quotations, and rate filing
- Utilize our system to track, trace, follow up, release cargo, and deliver shipments
- Review shipping documents, and client billing for consistency and accuracy
- Ensure clients/customers receive documents promptly and on time
- Follow up with clients/customers with updated shipment information and availability
- Knowledge of FCL/LCL, import, export, ocean and air shipments helpful
- Work with customs brokerage to ensure entry/clearance of shipments
- Work well in team environment and within global offices network
Strengths
Attention to detail, excellent organization, ability to work quickly and accurately under pressure, take initiative with pro-active approach to problem solving, and have the ability to work well in a team environment.
Experience
• Domestic Shipping: 3+ years
• Domestic Logistics: 3+ years