Centralized Customer Service

Centralized Value Added Services

Astra Supply Chain's cloud-based comprehensive transportation management system (TMS) provides a centralized resource for all your freight management requirements.  Our automated value added systems provide bottom line benefits to our clients in our ability to have immediate access to our carriers. 

Current services include, but are not limited to the following:

  • Contract Carrier Negotiations and Client Specific Pricing
  • Automated Bills of Lading
  • Shipment Scheduling
  • Real-time Tracking and Tracing via EDI and API Connectivity
  • Dashboard Summaries and Customized Reporting
  • Client-based Web Portal Access
  • Invoice Auditing
  • Payment Services
  • Claims Adjustment and Support

Although technology is critical to our success, our strength in the marketplace is due to our unparalleled levels of customer service.

Knowledgeable, Prompt, Streamlined Customer Service

Astra is dedicated to providing you with the best possible service in the industry!  We have established a customer service team of highly trained industry professionals dedicated to responding to your needs and delivering superior value.  Streamlined for fast decision-making, all Astra employees are working individually to understand your business and deliver transportation solutions to you.

  • Knowledgeable Industry Professionals
  • First Call Resolution
  • Prompt, accurate answers to your questions
  • Creating solutions for your needs and challenges
  • Your solution is just a phone call away